Shipping & Order Policy

At Miami Modest Fashion Week, we are dedicated to providing a seamless and transparent shopping experience. Please review our comprehensive Shipping & Order Policy to understand our procedures and ensure your satisfaction.​

1. Shipping Destinations & Carriers

  • Domestic Shipping (U.S.):

    • We ship to all 50 U.S. states and select U.S. territories.​

    • Please note, we do not ship to P.O. Boxes or APO/FPO addresses.​

  • International Shipping:

    • Available via FedEx or DHL.​

    • Customers are responsible for all shipping fees, duties, and taxes, which may be paid in advance or upon delivery.​

2. Order Processing & Confirmation

  • Orders are processed based on item availability and payment verification.​

  • If any discrepancies arise, we will notify you via email.​

  • A confirmation email will be sent upon successful order submission.​

3. Shipping Rates & Options

  • Domestic Shipping (U.S.):

    • Standard Shipping:

      • $7.00 for packages weighing 0–2 lbs

      • $9.00 for packages weighing 2.1–5 lbs

      • $15.00 for packages weighing over 5.1 lbs

    • Free Standard Shipping: Available on clothing orders over $250 (before taxes and discounts). This offer excludes artwork and specialty items.​

    • Expedited Shipping: Rates are calculated at checkout.​

  • International Shipping:

    • Rates are calculated at checkout based on destination and package weight.​

    • Duties and taxes apply and are the responsibility of the customer.​

4. Make-to-Order & Third-Party Fulfilled Items

  • Some items are fulfilled by third-party vendors and may ship separately.​

  • Standard Shipping Rates for Third-Party Orders:

    • United States: $8.00 per order plus $2.00 per item​

    • Canada: $7.00 per order plus $2.00 per item​

    • Europe: $9.00 per order plus $2.00 per item​

    • Australia & New Zealand: $15.00 per order plus $5.00 per item​

    • Other International Destinations: $8.00–$15.00 per order plus $2.00–$5.00 per item​

5. Artwork & Specialty Items

  • Shipping costs are based on weight and destination, calculated at checkout.​

  • Artwork is excluded from free shipping promotions.​

  • Additional handling fees may apply for fragile or oversized items.​

6. Order Cancellation

  • Once a purchase is made, it cannot be canceled. All sales are final.

  • If you have an urgent issue regarding your order, please contact our Customer Service team immediately for assistance.

  • Contact Information:

7. Returns & Final Sale Policy

  • Final Sale Items:

    • Runway Collection, Sample Collection, and One-of-a-Kind Items are FINAL SALE.​

    • Cosmetic and Skincare Products – Most of our cosmetics and skincare items are unique, artisan-crafted, and sourced from different parts of the world. All purchases are final.​

    • Products marked as "Final Sale" cannot be returned or exchanged. All purchases are final.​

  • Return Eligibility:

    • To be eligible for a return, items must be unused, unworn, and in the same condition as received, with all original tags, labels, and packaging intact.​StartUp FASHION

    • Non-returnable items include intimate or sanitary goods, such as undergarments and swimwear.​StartUp FASHION

  • Return Process:

    • Contact our Customer Service team within 30 days of delivery to initiate a return.​StartUp FASHION

    • Provide your order number, the item(s) you wish to return, and the reason for the return.​StartUp FASHION

    • Our Customer Service team will guide you through the return process and provide a return authorization.​StartUp FASHION

    • Contact Information:

      • Email: modest@miamimodestfashionweek.com

      • Phone: 1-786-310-7180

  • Return Shipping:

    • Customers are responsible for return shipping costs.​

8. Contact Us

For any inquiries, cancellations, or support, please contact:

By placing an order with Miami Modest Fashion Week, you agree to this Shipping & Order Policy. We reserve the right to update or modify this policy at any time. For the most current version, please refer to our website.​

Note: This policy is designed to protect both our company and our customers, ensuring clarity and satisfaction throughout the purchasing process